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Jusoor Refugee Education Impact Evaluation Consultant

Reports to: Academic Director and Executive Director

Location/Department: Lebanon

Duration: three months during summer 2020

Deadline: 24 May 2020

Start date: 1 June 2020 or earlier

Jusoor seeks a consultant to conduct an impact evaluation of its Refugee Education Program (REP) for the academic years of 2018-2019 and 2019-2020. The expected duration of the consultancy is three months during summer 2020, starting 1 June 2020 or earlier.

Refugee Education Program Overview

Lebanon is home to approximately 1.5 million Syrian refugees. Almost half of the refugees in Lebanon are children. Many children have been out of school for years or have never had a formal education.

Education offers a bridge to a brighter future for millions of Syrian refugee children who have been affected by conflict. It provides children with the opportunities that they need to succeed and the skills and knowledge to rebuild future generations.

Since June 2013, Jusoor’s Refugee Education Program has helped thousands of displaced Syrian children continue their education outside of Syria. The program seeks to ensure Syrian refugee children in Lebanon have a holistic, well rounded primary school education and a strong psychosocial support system. Our education programs have been developed as responses to distinct challenges that children face due to the impact of the conflict in Syria.

The program is designed to prepare students to transition into Lebanese formal schooling as smoothly as possible and catch up on gaps in education that many of Jusoor’s students have experienced.

Research Questions

In order to evaluate Jusoor’s REP impact working with Syrian children, teachers, and parents since fall 2018 (and preferably back to 2017), we seek the Consultant’s expertise in leading the exploration of these research questions, in addition to other key questions which Jusoor and the Consultant may identify during the evaluation:

  1. What different types of beneficiaries (by age, level of education, living circumstances, etc.) is Jusoor supporting through our REP interventions? What challenges are our beneficiaries facing in access to education?
  2. What primary and secondary educational needs for Syrian children is Jusoor meeting and not meeting in our three communities? What resources do the communities have to meet these needs? What opportunities are there for Jusoor to assist in meeting these needs?
  3. How effective has the REP been in meeting Jusoor’s established KPI benchmarks for these areas of sub programming and what is the impact on the beneficiaries of Jusoors programming?:
    • Core Curriculum and Activities
    • Summer Volunteer Program
    • Brevet Exam Preparation
    • Homework Club
    • Teacher Training
    • Early Childhood Education (ECE)
  4. What programming similar to REP is being carried out by other NGOs in Lebanon? What are the perceived challenges of these organizations in fulfilling their missions? Which of Jusoor’s current subprograms seem to have the most potential for scaling up considering identified needs Jusoor can meet and current saturation of the subprogram within the sector?
  5. Based on program results and spending to date, what has the optimum program design looked like in terms of maximizing impact and cost efficiency?
  6. What programmatic changes could be implemented to help each of the above subprograms better meet established KPI benchmarks while maximizing cost efficiency?
  7. To what extent do Jusoor’s students continue on to formal education? How effective is Jusoor in supporting this transition? Are they able to remain in formal education? What additional challenges are they facing? How can these be addressed?
  8. Are there unintended benefits or consequences of Jusoor’s intervention?

Jusoor intends to share all evaluation final deliverables internally within our team, and also publish selected findings to our website, where they will be available to our expansive network of 130,000+. We aim to not only inform our team of progress to date and recommendations for improvement but also foster a collaborative approach to research within the sector.


The evaluation should encompass all programmatic efforts undertaken from September 2018 to June 2020, including all subprograms (see Research Questions).


The Consultant should conduct the following:

  • Needs assessments in all three communities in which Jusoor operates educational centers (Beirut, Jeb Jenin, and Jurahieh), including surveys, focus groups and key informant interviews (KIIs) where relevant;
  • Contextual analysis of beneficiaries, providing a profile of the different types of families served;
  • Desk review of current similar programming offered by UN agencies, Ministry of Education, and other NGOs in Lebanon, including KIIs where available;
  • Baseline, mid-term, and end-line analyses of subprograms accorded to established KPIs benchmarks, utilizing data provided by Jusoor;
  • Collection and analysis of qualitative data according to design;
  • A cost-benefit analysis of all REP subprograms;
  • Tracer study and evaluation of student success within the Lebanese education system

Jusoor supports a cooperative approach to methodology design and encourages the Consultant to design all qualitative and quantitative tools with the input of team management. We welcome ideas for additional analysis which would help to inform impact.

Governance and Accountability

The Consultant will report to Jusoor’s Academic Director, Mrs. Suha Tutunji, and Jusoor’s Executive Director, Ms. Grace Atkinson. The Consultant is expected to visit Jusoor’s educational centers on a regular basis, where our Academic Director will facilitate interactions with our management team of principals and key staff as well as teachers. The Academic Director will be the main point of contact for general questions. Questions requiring a key decision to be made concerning the evaluation should be addressed to both the Academic Director and Executive Director. The Academic Director and management team at the educational centers will provide all existing internal documents needed for analysis.

Guiding Principles

The Consultant is expected to abide by Jusoor’s policy to do no harm and as well as our policies on data privacy and confidentiality. Receiving the consultancy offer is contingent upon signing these policies.


All drafts of the below deliverables will be reviewed by the Academic Director and Executive Director before receiving final approval.

Impact Evaluation Components:
Deliverables Schedule
DeliverableAnticipated DeadlineContentLength
Community needs assessmentAfter 1 monthA SWOT analysis of Jusoor’s three communities in terms of meeting their primary and secondary educational needsNo more than 10 pages,
double spaced
Desk review of similar NGO programming in LebanonAfter 1.5 monthsSummative report of current similar programming to REP offered by NGOs in LebanonNo more than 10 pages,
double spaced
Quantitative analyses of classroom-level outcome data to be provided by JusoorAfter 2 monthsAnalyses of all REP sub programs from September 2018 - June 2020 detailing progress made towards established KPI benchmarksNo more than 12 pages,
double spaced
Qualitative analyses of interviews and focus group data to be collected by the consultant After 2 monthsAnalyses of all REP sub programs from September 2018 - June 2020 detailing progress made towards established KPI benchmarksNo more than 12 pages,
double spaced
Cost-benefit analysisAfter 2.5 monthsCost-benefit analysis of all REP subprograms from September 2018 - June 2020No more than 6 pages,
double spaced
Program recommendationsAfter 3 monthsRecommendations for all REP sub program redesign to maximize impact and cost efficiencyNo more than 6 pages,
double spaced
Final presentation of data After 3 monthsSummary of key findings presented in Google SlidesPreferably no more than 20 slides

All deliverables should be prepared in Google Docs, Sheets, and Slides and shared in the designated Google Drive folder(s) requested by the Executive Director.

Required Skills, Experience and Abilities

Interested candidates must meet the following criteria:

  • Master’s degree in a relevant discipline such as education, psychology, or public policy, Ph.D. is a plus;
  • Rigorous experience evaluating education in emergencies interventions with NGOs in the Levant region (preferably within the Syria crisis);
  • Minimum 3-5 years’ experience working with refugee education initiatives in the Syria crisis, preferably Lebanon;
  • Excellent spoken and written English and Arabic;
  • Experience in designing quantitative and qualitative tools, collecting and analyzing data
  • Experience analysing large datasets, preferably in SPSS or STATA;
  • Experience in conducting focus groups, surveys, and key informant interviews (KIIs)

To apply

To apply, please submit the below materials to with the title “Jusoor Refugee Education Impact Evaluation Consultant” by 24 May 2020. In fairness to other applicants, we cannot accept submissions after the deadline. Only shortlisted candidates will be contacted. Finalists will be requested to provide samples of their work and references.

  • CV (no longer than 2 pages)
  • Cover letter detailing your qualifications and motivation for the position;
  • Full technical and financial proposal (inclusive of the base rate, travel, per diem and any equipment, software, etc.)

Jusoor is an equal opportunity employer committed to creating a welcoming work environment. Jusoor does not discriminate on the basis of age, race, gender, religion, marital status, disability, or sexual orientation. People with disabilities and people of all gender identities are encouraged to apply.

Community Engagement Coordinator

Reports to: Executive Director

Location/Department: Remote, although preferably based in a strategic location for Jusoor (Paris, Berlin, New York, San Francisco, Washington, London, Amman, Beirut, Gulf States)

Time Commitment: 40 hours a week, 18-month contract

Compensation: $1,300 per month

Deadline: 24 May 2020

Jusoor (which means ‘bridges’ in Arabic) is an international NGO founded in 2011 with the mission of Investing in Syria’s Youth for a Better Tomorrow. The organization has become known as a leading global actor in educational and entrepreneurial programs for Syrian children and youth. To date, Jusoor has enabled 648 Syrian students to further their education, enrolled nearly 5,000 children in primary education, and supported 82 Syrian entrepreneurs. The organization is known for its innovative approach to development challenges, high-velocity execution, and the strength of its global strategic partnerships and active volunteer base.

At Jusoor, we believe in the power of people to bring about extraordinary change. We see the Jusoor as the leader in unifying the Syrian diaspora and its supporters to drive redevelopment in Syria.

In this role, you’ll have the opportunity to work across our organization supporting a variety of team members.This newly created position is for a project lead to help shape, execute, and manage Jusoor’s first-ever online community engagement platform, focused on academic mentorship, entrepreneurship, professional development, and Jusoor Scholarship Program alumni engagement.

Primary Duties and Responsibilities

  • Work with Jusoor’s existing network of scholars, alumni, mentors, and beneficiaries of all our programs to access the platform
  • Expand Jusoor’s network through social media engagement and create interest around joining the platform
  • Create regular content for the platform and encourage engagement
  • Connect mentors and mentees on the platform
  • Create groups around specific fields of interest and encourage ongoing conversations
  • Organise and host regular webinars on the topics of entrepreneurship, access to education, and professional development
  • Provide data on platform statistics and progress reports regarding growth upon request

Required Skills, Experience and Abilities

The ideal candidate has:

  • Ability to prioritize appropriately, multi-task, self-motivate and work independently, as well as part of a remote team when handling a wide range of complex administrative tasks
  • Demonstrated proficiency in communications and social media style engagement
  • Experience in platform management and content creation
  • Interest and experience in supporting Syrian youth to access support in entrepreneurship, access to education, and career development
  • Excellent written and spoken English and Arabic and and interpersonal communications skills
  • Ability to work occasional non-standard hours including evening and weekends
  • Passionate about Jusoor’s vision
  • NGO experience in the MENA region is an advantage

To apply

Candidates should submit the following to with the title “Community Engagement Coordinator“, before 24th May 2020:

  • CV (no longer than 2 pages)
  • Cover Letter describing area of background/interest

Please note: This project is pending the release of donor funding.

Applications without both cover letter and CV will not be accepted. Please note due to the high number of applications we receive and limited internal resources, only applicants we wish to move forward with will be contacted. A test and multiple interviews may be part of the hiring process.

Jusoor is an equal opportunity employer committed to creating a welcoming work environment. Jusoor does not discriminate on the basis of age, race, gender, religion, marital status, disability, or sexual orientation. People with disabilities and people of all gender identities are encouraged to apply.

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