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Psychosocial Support Counselor

Reports to: Director of the Refugee Education Program

Location/Department: Beirut or Beqa’a region, Lebanon

Time Commitment: 30 hours a week, 10-month consultancy contract, Tuesday, Wednesday and Thursday from 8:00 – 3:30 plus travel time

Compensation: $1,500 per month, plus $200 per month stipend for transportation in fresh money wire transfers

Start Date: 8th March 2021

Deadline: 28th February 2021


Jusoor (which means ‘bridges’ in Arabic) is an international NGO founded in 2011 with the mission of Investing in Syria’s Youth for a Better Tomorrow. The organization has become known as a leading global actor in educational and entrepreneurial programs for Syrian children and youth. The organization is known for its innovative approach to development challenges, high-velocity execution, and the strength of its global strategic partnerships and active volunteer base.

Jusoor’s Refugee Education Program seeks to ensure Syrian refugees in Lebanon have a holistic, well-rounded education, introducing contextual and relevant curricula and teaching methods to deliver informal education, and providing strong psycho-social support within the framework of community engagement and rehabilitation. The program is designed to prepare students to transition into formal education as smoothly as possible and catch up on gaps in education that many of Jusoor’s students have experienced.

Primary Duties and Responsibilities

  • Ensure the overall psychosocial wellbeing of the students, teachers and parents
  • Aid teachers with students who are facing behavioral problems in classes
  • Contribute to teacher training and development, provide wellness workshops for Jusoor teachers and other NGOs
  • Provide psychosocial support to teachers and staff when needed
  • Write a report on the work done twice a year (February and July), including anonymized case studies representative of work
  • Keep a record of all cases and school-related counseling sessions and ensure they remain confidential
  • Oversee the Circle Time programme
  • Observe students in class & playground, and report on observations in writing, give feedback and guidance to teachers
  • Work on 1-1 basis with specific students when referred by the principal, following up on a regular basis with these students and provide written recommendations for the school on ways of helping specific students
  • Serve as a mediator in disputes between students and between staff members
  • Suggest improvements as needed to our Jusoor Safe School Program and child protection policy, support in reviewing and updating school rules
  • Aid teachers with methods for better classroom management and follow up on teacher’s implementation of recommendations, set one to one meetings with teachers to help with student management
  • Meet with parents on an individual and group basis to guide them on methods to help with their children as needed, attend Parent-Teacher meetings and give feedback and guidance
  • Liaise with the Monitoring and Evaluation Coordinator for data collection
  • Represent Jusoor in UNHCR meetings, working groups and other forums as required
  • Coordinate with the sector to create a referral system for expanded services beyond the area of education counselling
  • Other duties as assigned by the Executive or Academic Director

Required Skills, Experience and Abilities

  • Bachelor’s degree in social work, psychosocial science or related field
  • Experience in providing psychosocial support to children in vulnerable contexts, preferably within humanitarian context
  • Prior experience and proven capability in training and capacity development
  • Experience in conducting counseling and awareness sessions
  • Fluency in English and Arabic both written and verbal
  • Experience in collecting information and writing reports
  • Experience from working with education projects in a humanitarian/recovery context
  • Minimum of 3 years of working experience in a non-governmental organization.
  • Knowledge of NGO operations and the dynamics of the humanitarian sector is a plus
  • Team player with strong working relationships and ready to share experiences and knowledge
  • Passion for supporting education and mental health of Syrian children and their support networks

To apply

Candidates should submit their CV and a cover letter describing an area of background/interest to with the subject line “Psychosocial Support Counselor” before the end of the day 28th February 2021.

Applications without both cover letters and CVs will not be accepted. Please note due to the high number of applications we receive and limited internal resources, only applicants we wish to move forward with will be contacted. A test and multiple interviews may be part of the hiring process.

Jusoor is an equal opportunity employer committed to creating a welcoming work environment. Jusoor does not discriminate on the basis of age, race, gender, religion, marital status, disability, or sexual orientation. People with disabilities and people of all gender identities are encouraged to apply.

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